Welcome Buddy Programme

What will happen

Moving somewhere new can be overwhelming. A buddy programme matches local volunteers with newcomers. A buddy is a friendly point of contact who helps people find their way around local services, activities and groups. It's about friendship and practical support, not formal mentoring, and it can work for adults, young people or families.

Who's involved

  • Volunteer buddies

  • Newcomers

  • A coordinator

  • Community organisations, schools, workplaces and local services

What are the steps in making it happen  

  1. Recruit volunteer buddies

  2. Give them basic training and guidance

  3. Spread the word through organisations, workplaces, schools and services

  4. Match buddies and newcomers by interests, needs or location

  5. Encourage regular contact: meeting up, calls, going to events together

  6. Check in with both sides along the way

  7. Celebrate the connections made

Inclusion Tip

Match people on shared interests, hobbies, family circumstances or life experience. Keep it voluntary and flexible for everyone.

What resources are needed

  • A coordinator

  • Basic volunteer training

  • Safeguarding procedures – Garda vetting will be needed if buddies work with children or vulnerable adults

  • Simple information for buddies and newcomers

What are the logistics in getting it off the ground

Begin with a small group of trained volunteers. Build links with the organisations, employers, schools and services that already meet newcomers. Keep matching simple, set clear expectations on both sides, and check in regularly so any problems are picked up early.

How you'll know it's working:

  • The number of matches made

  • How often buddies are in touch

  • Newcomers know more about local services and activities

  • New friendships

  • People feel more confident and that they belong (a short before-and-after survey helps)

Links to examples

  1. Familiar Faces, Meath Partnership – a local partnership's buddy programme

  2. The Open Community – Become a Welcomer – community-led welcome for newcomers in Ireland

  3. POSI Sanctuary Ambassadors – volunteers welcoming people seeking sanctuary

  4. Buddy Migrants – an EU Erasmus+ project using buddy approaches to build inclusive communities through schools.

  5. Growing Roots, New Zealand – helping families from refugee backgrounds grow food and keep culture alive

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